>> Passenger GSSA
GENERAL SALES & SERVICES AGENT
Sales Representatives
- Weekly visits to agencies, tour-operators and companies
- Plans for visits based on potentials and goals of Airline
- Perfect knowledge of each airline product as well as competitors
- Constant search of opportunities
Fares distribution and information Sales Plan
- Participation and negotiation of Airline contracts
- Responsible of communications to the market
- Sales plan (national and regional)
- Market Analysis
- Communications to Official Institutions , Chambers of Commerce, Tourist Offices
- Competition follow up, strategies and actions
- Road-show coordination
- Weekly reports
Promotion to trade
- Sales analysis per areas, development and market situation.
- Communications to the market
- Sales contracts with Tour-Operators, Groups of Travel Agencies , corporations
Commercial & Sales Support
- Communication of news and offers to trade & final consumer DDBB
- Preparation of contracts with Tour Operators, group of agencies, corporation
- Support to trade and tour-operators
Ticket Sales
- Dedicated telephone number to the airline
- Passengers attention
- Tickets issuance
- Daily sales report
Marketing
- Preparation of Marketing Plan
- Corporate image positioning in Asian market
E-commerce Support
- Database updating
- Emails attention and response, requests
- SEM/PPC : Search engine marketing campaigns through most relevant engines : Google, Overture
- SEO : Search engine optimization : keywords, contents, links, page rank.
- Affiliation Networks : Set up & management of account with largest networks : Tradedoubler, Zanox
- E-mail marketing
- Partnerships : Flight search engine integration, banners, offers on high traffic partner websites
- Advertising